Before you start playing, please take the time to read through these Terms and Conditions. They cover everything from account registration and deposits to bonuses, withdrawals, and how disputes are handled. Nothing is hidden — we believe you deserve to know exactly what you're agreeing to at Casi Plus.
Important: By registering an account or continuing to use the Casi Plus platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use the platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Casi Plus ("the Platform", "we", "us", "our"), the operator of the online gaming platform accessible at casiplus.app.
By creating an account, making a deposit, placing a bet, or using any feature of the Casi Plus platform, you confirm that you have read and fully agree to these Terms, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated by reference and form part of this agreement.
These Terms apply to all services offered on Casi Plus, including but not limited to: sports betting (PBA, boxing, virtual sports), casino games, Tongits, Sabong, fishing games, bonuses, promotions, and the VIP Club.
We reserve the right to update or modify these Terms at any time. When material changes are made, we will notify registered players through the platform or via the email address associated with their account. Continued use of Casi Plus after any such updates constitutes your acceptance of the revised Terms.
To register and use Casi Plus, you must meet all of the following eligibility requirements:
Casi Plus takes age verification seriously. We may request government-issued ID or other documentation at any time to confirm eligibility. Providing false information during registration is a violation of these Terms and may result in permanent account closure and forfeiture of funds.
To access real-money games and betting markets on Casi Plus, you must register a player account. Registration is free of charge.
When registering, you agree to provide accurate, complete, and current information. You are responsible for keeping your account details up to date at all times. Casi Plus is not responsible for any issues arising from inaccurate account information provided by you.
Each player is permitted to hold only one (1) account on Casi Plus. Duplicate accounts are prohibited and will be immediately suspended. Any winnings generated on a duplicate account may be voided without compensation.
You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication credentials associated with your account. Any activity carried out under your account credentials will be treated as having been authorised by you. If you suspect unauthorised access to your account, you must notify Casi Plus support immediately via live chat.
Account sharing is not permitted. Your Casi Plus account is for your personal use only and may not be transferred to, sold to, or used by any other person.
All transactions on Casi Plus are conducted in Philippine Pesos (₱). We support the following payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO Online Banking, BPI Online Banking, UnionBank Online, Visa, and Mastercard.
Deposits: The minimum deposit amount is ₱100. Deposits are generally credited to your Casi Plus wallet instantly for e-wallet methods (GCash, Maya, GrabPay) and within a few minutes for bank transfers. Casi Plus does not charge fees on standard deposits, but your payment provider may apply their own charges.
Withdrawals: The minimum withdrawal amount is ₱200. Withdrawal requests are processed and credited to your nominated account — typically within 5 to 30 minutes depending on the method used. Casi Plus reserves the right to request identity verification documentation before processing any withdrawal.
You may only withdraw funds to a payment method that belongs to you personally. Withdrawals to third-party accounts are not permitted and will be declined.
Casi Plus reserves the right to withhold or delay a withdrawal if there are reasonable grounds to suspect fraud, money laundering, or a breach of these Terms, pending completion of any investigation.
Deposited funds must be used for gaming purposes. Accounts used solely to deposit and immediately withdraw funds without genuine gameplay activity may be flagged for review. Casi Plus is committed to operating a clean and fair platform for all players.
Casi Plus offers a range of bonuses and promotions for new and existing players. All bonuses are subject to specific terms that will be communicated at the time of the offer. The following general rules apply to all Casi Plus promotions unless otherwise stated:
If you do not wish to be subject to wagering requirements, you may opt out of a bonus at the time it is offered. Opted-out bonuses cannot be reclaimed.
All games available on Casi Plus — including Tongits, Fishing Games, Sabong, and casino-style games — use certified random number generation (RNG) technology. Game outcomes are independently audited to ensure fairness and compliance with applicable standards.
Players are expected to engage with the Casi Plus platform in good faith at all times. Any attempt to exploit bugs, glitches, or vulnerabilities in the platform — whether for financial gain or otherwise — constitutes a violation of these Terms and may result in account suspension and forfeiture of any associated winnings.
Casi Plus does not tolerate collusion between players. In multiplayer games such as Tongits, any coordinated attempt to manipulate outcomes through collusion will result in permanent bans for all parties involved and full recovery of any ill-gotten winnings.
All bets placed on Casi Plus are final once confirmed. Bets may not be cancelled or modified after the fact except in circumstances explicitly provided for in these Terms (e.g., event postponement in sports betting).
Sports betting on Casi Plus covers PBA games, boxing events, virtual sports, and other sporting events offered on the platform from time to time. The following rules apply specifically to sports betting:
The following activities are strictly prohibited on Casi Plus. Engaging in any of these behaviours will result in immediate account suspension and may be reported to the relevant authorities:
Any winnings generated through prohibited activities will be forfeited in full. Casi Plus cooperates with Philippine gaming authorities and law enforcement agencies on all matters related to fraud, money laundering, and illegal activity.
Casi Plus is firmly committed to responsible gaming. We believe that online gaming should always be a form of entertainment and never a source of financial hardship or personal distress.
The following tools are available to all Casi Plus account holders at no charge:
For full details, visit our Responsible Gaming page. If you are concerned about your gaming habits or those of someone you know, please reach out to our support team or seek help from a professional counselling service.
Casi Plus collects, processes, and stores personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By using the platform, you consent to the data practices described in the Privacy Policy.
We collect only the data necessary to operate the platform, verify player identity, process transactions, and comply with legal obligations. We do not sell personal data to third parties. Your information is protected using industry-standard encryption and security protocols.
You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team. Please note that certain data may need to be retained for legal and regulatory compliance purposes even after account closure.
All content on the Casi Plus platform — including but not limited to the brand name, logo, game interfaces, graphics, text, and software — is the intellectual property of Casi Plus or its licensors and is protected under applicable Philippine and international intellectual property laws.
You may not copy, reproduce, distribute, modify, publicly display, or otherwise exploit any Casi Plus content without prior written permission. Unauthorised use of our intellectual property will be pursued through all available legal channels.
To the maximum extent permitted under applicable Philippine law, Casi Plus shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to:
Casi Plus takes all reasonable steps to maintain platform availability and security. However, we do not guarantee that the platform will be available at all times, free from errors, or that data will not be lost in exceptional circumstances. Our total liability to any individual player for any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.
Casi Plus reserves the right to suspend, restrict, or permanently close any player account at our discretion, including in the following circumstances:
You may close your own Casi Plus account at any time by contacting our support team via live chat. Upon closure, any withdrawable balance will be paid out to your registered payment method within the standard processing period, subject to verification requirements. Any active bonus balances or bonus-locked funds will be forfeited upon voluntary account closure.
Accounts that have been inactive (no login, no transaction) for 24 consecutive months may be classified as dormant. Dormant account handling will be conducted in line with applicable Philippine gaming regulations, with the player notified where contact details remain valid.
If you have a complaint or dispute about any aspect of your Casi Plus experience, please contact our customer support team in the first instance via live chat. We aim to resolve all complaints fairly and promptly, typically within 5 business days.
If a dispute cannot be resolved through direct communication with our support team, it may be escalated to the relevant Philippine gaming regulatory authority in accordance with applicable regulations.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any legal proceedings arising from or related to these Terms shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
Where local law requires it, nothing in these Terms limits any rights you may have as a consumer under applicable Philippine consumer protection legislation.
Casi Plus may update these Terms from time to time to reflect changes in our services, applicable regulations, or business practices. When we make significant changes, we will:
Your continued use of Casi Plus following the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the changes, you should stop using the platform and close your account.
We encourage all players to review these Terms periodically. The most current version of the Terms will always be available on this page.
If you have any questions about these Terms and Conditions or need clarification on any point, our team is here to help. Casi Plus provides 24/7 customer support staffed by Filipino agents who understand the platform and the local context.
Email: support@casiplus.app
Live Chat: Available 24/7 directly through the Casi Plus platform
Website: casiplus.app
For issues related to responsible gaming, account limits, or self-exclusion, please visit our Responsible Gaming page or contact support directly. We take these matters seriously and will respond promptly.
By using Casi Plus, you confirm that you are 18 years of age or older, that you are legally permitted to engage in online gaming under the laws of your jurisdiction, and that you have read and agreed to these Terms and Conditions in full.
Our Terms exist to protect you as much as they protect the platform. Here's a quick summary of the core commitments every Casi Plus player can rely on.
Casi Plus operates under a valid gaming licence and complies with all applicable Philippine gaming regulations. You're playing on a platform that answers to regulators, not just itself.
Every deposit and withdrawal on Casi Plus is protected by SSL encryption and processed through verified Philippine payment providers. Your pera is handled with the same care you'd expect from a real financial institution.
All games on Casi Plus use independently audited RNG technology. No manipulation, no rigged tables. What the RNG decides is what happens — always.
We write our Terms to actually be understood, not to confuse people. If you ever have a question about what something means, our 24/7 support team is ready to explain it in plain English.
Casi Plus processes withdrawals to GCash and Maya typically within 5 minutes. No unnecessary hold periods, no unexplained delays. When you win, you get paid.
Deposit limits, self-exclusion, session reminders — all available for free to every Casi Plus player. We invest in responsible gaming because we care about the people behind the accounts, not just the numbers.
At Casi Plus, we don't hide things in the fine print. These Terms exist so you know exactly where you stand — and so you can enjoy your gaming experience with full confidence. Register free and see for yourself.